The Property Redress Scheme (PRS) is the new government authorised consumer redress scheme for property agents. The PRS has been working with LLAS to provide support and guidance and our Head of Redress, Sean Hooker has been attending LLAS events to discuss the legal requirement for agents to be a member of a redress scheme and providing advice on best complaint handling practice. Despite only being in operation since summer 2014 the PRS now has over 3,500 members and grows daily. The PRS has two membership models and caters for all property agents.
To oin please visit: www.theprs.co.uk